Frequently asked questions
Answers about buying, payment, viewing, delivery and verification. If you still need help, contact support from the details on this site.
These questions are maintained from the Golden Rein workspace so the public FAQ stays current as policies change.
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Browse listings, open a horse page, then start purchase. You choose pickup or delivery, deposit or full payment, and an available payment method. After you submit, you receive an order number and payment instructions. Upload proof if required; we confirm payment before the sale moves forward.
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